Effective Lock Change Service at an Affordable Price

When a customer gets locked out, they often panic. You then need to find a locksmith close by to get a good fast service. You should carefully gather as much information about them. Is their service as advertised? Do they offer a lockout service when you need it? Always ask their proximity at the time of the enquiry. You should also let the locksmith know over the phone the amount of locks on the door which need opening.  Choosing a good Lock Change expert; when locked out can save the day. Shopping around for a good price in these situations is a little tricky.

I will list some questions you should ask the locksmith or their company representative when making the enquiry:

• Are you able attend our lockout in timely fashion?
• What is the current waiting period?
• Do you work on an open door price, or a price per lock?
• Does the price include the service call out fee?
• Are their any hidden charges which we should know before booking the call?
• What is the procedure if the lock is not pickable?
• Do we still need to pay any fees if you are unable to carry out the service as promised?
• What are your methods of payment?
• Do you hold a current approved security license?

More than often customers get quoted one price over the phone and by the time the job is completed, it’s another price. Why does this happen? There could be multiple reasons. For example a locksmith may advertise door openings from $95, and then specify for weekdays between 9 am – 5 pm. Okay the customers calls at 4.30pm and demands a locksmith to meet them exactly at 5.00pm for $95. The reply is sorry we can’t give you an exact time. We will arrive between 5pm – 6pm. The cost will be $95 plus an extra $15 for coming after hours. The customer agrees, goes on their way home. The locksmith arrives at 5:45pm. He opens the door which had one lock attached to it within a few minutes. He has now completed the job, as the customer requested.

Now the customer needs also keys made for that cylinder. This was not mentioned on the phone at the time of the booking. Basically the locksmith needs to now quote a new price for this extra work. The cylinder needs removal. They then need to replace the old pin tumblers with a new code to match the new keys supplied. Most of the time a locksmith should have a new cylinder with keys already made up in their van, which they can fit in the old lock. This will save the customer from getting a new lock. The customers asks, “how much will it cost”? “You are looking at an extra $56 including 2 keys”,customer agrees. The job takes another 20 minutes and the locksmith walks out with $166.

The customer has entry into their home. They also have a new lock combination. Other people holding previous keys are now not able to enter.

This article was written to give customers a basic idea on the procedure and the questions they should ask, when requiring the services of a fully licensed security locksmith, for jobs such as being locked out from a domestic door.